Spanish Healthcare Interpreter & Cultural Mediator

Advocate Health; Charlotte (NC); Hybrid; USD 34,000 - 48,000; Part time

Job summary

Atrium Health Carolinas Medical Center in Charlotte, NC is seeking a part-time Healthcare Interpreter-Spanish. The role focuses on facilitating language access through in-person, telephone, and video interpreting, as well as basic written translation.

Candidates should have strong knowledge of medical terminology and experience in healthcare. Minimum requirements include a high school diploma and 1 year of related experience; a 40-hour Medical Interpretation Training and national certification

Qualifications

• High school diploma is required; bachelor’s degree is preferred.
• 1 year or more of related experience is preferred.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Completion of a 40-hour Medical Interpretation Training Program within 1 year of hire is required.

Responsibilities

• Proactively responds to requests for language access in a healthcare setting, including in-person, telephone, video, and basic translation.
• Leverages technology to deliver services across modalities and troubleshoots basic software issues when needed.
• Maintains relationships with internal customers and manages interpreter modalities while controlling costs and utilizing vendor relationships as needed.
• Interprets information regarding the patient’s and family’s healthcare needs across various scenarios such as education, appointments, discharges, procedures, and emergencies.
• Provides accurate and concise interpretation while considering cultural implications and idiomatic language differences.
• Educates caregivers as a cultural broker about the patient’s culture in relation to healthcare.
• Adheres to the healthcare system’s professional conduct standards and follows national practice standards.
• Translates basic written information as needed within department guidelines.
• Serves as a cultural mediator and educates customers appropriately.

Skills

Healthcare interpreting

Medical terminology

Interpreting (oral)

Cultural mediation

Bilingual English/Spanish

Education

High school diploma

Bachelor's degree preferred

National medical interpreter certification preferred

Job description

Atrium Health Carolinas Medical Center in Charlotte, NC is seeking a part-time Healthcare Interpreter-Spanish. The role focuses on facilitating language access through in-person, telephone, and video interpreting, as well as basic written translation.

Candidates should have strong knowledge of medical terminology and experience in healthcare. Minimum requirements include a high school diploma and 1 year of related experience; a 40-hour Medical Interpretation Training and national certification