Spanish-English Inbound Support Specialist (Part-Time)

MAP; North Richland Hills (TX); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Part-time

Weekend rotation

Holiday shifts

Training provided

Job summary

MAP Communications is seeking a Part Time Bilingual Customer Support Specialist to handle high-volume inbound calls in an in-office setting. You will be trained on internal call processing systems and industry-leading tools, delivering accurate messages and professional support in both English and Spanish.

The role requires a friendly, punctual team player with a strong command of both languages and a minimum typing speed of 35 WPM.

Qualifications

• Bilingual English/Spanish required.
• Typing speed of at least 35 WPM.
• Experience in inbound call center is a plus.

Responsibilities

• Handle a high-volume inbound call workload with accuracy.
• Capture messages clearly and document details in systems.
• Learn and use internal call processing software.
• Provide professional customer support to diverse clients.

Skills

Bilingual

Typing 35 WPM

Inbound Calls

Job description

MAP Communications is seeking a Part Time Bilingual Customer Support Specialist to handle high-volume inbound calls in an in-office setting. You will be trained on internal call processing systems and industry-leading tools, delivering accurate messages and professional support in both English and Spanish.

The role requires a friendly, punctual team player with a strong command of both languages and a minimum typing speed of 35 WPM.