Bilingual In-Office Customer Support Specialist (Part-Time)

Mapcommunications; North Richland Hills (TX); On-site; USD 22,000 - 31,000; Part time

Job summary

Map Communications is seeking a Part Time Bilingual Customer Support Specialist to handle inbound calls in a busy in-office environment. You will be trained on our internal call processing systems and industry-leading tools to ensure messages are captured accurately.

Fluency in English and Spanish, plus a typing speed of at least 35 WPM, are required for success. This role requires weekend availability and holidays as part of the schedule.

Qualifications

• Bilingual in English and Spanish, able to read, write and speak fluidly.
• Typing speed of at least 35 words per minute.
• Experience with inbound-call environments and accurate message capture.
• Punctual, reliable and accountable in a team setting.

Responsibilities

• Handle a high-volume of inbound calls with professionalism.
• Capture messages accurately and ensure information is logged correctly.
• Be trained on internal call processing systems and tools.
• Work in an inbound-call-center environment; no telemarketing.

Skills

Bilingual (English/Spanish)

Typing 35 WPM

Tools

Call processing systems

Job description

Map Communications is seeking a Part Time Bilingual Customer Support Specialist to handle inbound calls in a busy in-office environment. You will be trained on our internal call processing systems and industry-leading tools to ensure messages are captured accurately.

Fluency in English and Spanish, plus a typing speed of at least 35 WPM, are required for success. This role requires weekend availability and holidays as part of the schedule.