Spa & Wellness Front Desk Concierge

Arch Amenities Group; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Arch Amenities Group is seeking a Front Desk Associate at The Epicurean Hotel in south Tampa. You will warmly greet guests, manage check-ins, process payments, and assist with reservations for spa services and programs.

The role emphasizes excellent communication, service, and professionalism to uphold the Arch Amenities Group Experience. Candidates should have a High School diploma (college degree preferred), strong money-handling experience, and the ability to stand for long periods while

Qualifications

• High School diploma required; college degree preferred.
• Experience handling money and payments.
• Excellent communication and customer service skills.
• Ability to stand for long periods and lift up to 25 lbs.
• Professional appearance and discretion.

Responsibilities

• Greet guests and members warmly and provide information about services and amenities.
• Process transactions and payments accurately.
• Maintain cleanliness and organization of the front desk area.
• Answer inquiries and assist with reservations for spa services and programs.
• Communicate with staff and report incidents as needed.
• Assist with basic administrative tasks and open/close procedures.

Skills

Communication

Customer service

Team player

Organization

Adaptability

Standing long periods

Education

High School diploma

College degree preferred

Tools

POS systems

Office equipment

Computer skills

Job description

Arch Amenities Group is seeking a Front Desk Associate at The Epicurean Hotel in south Tampa. You will warmly greet guests, manage check-ins, process payments, and assist with reservations for spa services and programs.

The role emphasizes excellent communication, service, and professionalism to uphold the Arch Amenities Group Experience. Candidates should have a High School diploma (college degree preferred), strong money-handling experience, and the ability to stand for long periods while