Assistant Wellness Manager

1 Hotel Kauai, L.L.C.; Hanalei (HI); On-site; USD 70,000 - 80,000; Full time

Job summary

Starwood Hotels in Hawaii seeks an Assistant Wellness Manager to lead the spa team, ensuring serene experiences and on-time appointments for a luxury guest experience.

With 2+ years in hospitality/spa and a post-secondary diploma, you will drive guest and team engagement, financial performance, and flawless service in a 24-hour operation.

Qualifications

• 2+ years of experience in hospitality/spa
• Post-secondary diploma or degree would be a plus
• Advanced knowledge of spa operations with a track record in guest and team member engagement and financial performance
• Excellent verbal and written communication skills
• Flexible and willing to meet the demands of a 24-hour operation

Responsibilities

• Lead and guide the spa team, providing individual support and direction as needed
• Maintain a serene spa environment with on-time appointments and special requests fulfilled
• Drive guest satisfaction and monitor financial performance of the spa
• Collaborate with hotel leadership to ensure world-class service and seamless operations

Skills

Spa operations

Leadership

Guest engagement

Communication

Education

Post-secondary diploma or degree

Job description

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

We are currently searching for a highly motivated and exuberant Assistant Wellness Manager to lead the team, providing individual support and direction when necessary. Most important, we’re looking for the kind of unflappable, confident individual who we can consistently rely upon to keep our spa completely serene, from on-time appointments to special requests from our guests, consistently striving to provide a world-class, luxury spa experience.

About you...

• Passionate about hospitality, spas and guest service with a minimum of 2 years of similar work experience.
• A post-secondary diploma or degree would be a plus.
• Advanced knowledgeable of spa operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24-hour operation.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in.

Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Salary range: $70-$80K

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences. We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up.