Assistant Wellness Manager

Starwood Hotels; Princeville (HI); On-site; USD 70,000 - 80,000; Full time

Job summary

Starwood Hotels in Hawaii (Princeville) seeks an Assistant Wellness Manager to lead the spa team, ensuring serene, on-time appointments and exceptional guest service. You will guide staff, manage guest requests, and drive engagement and financial performance in a luxury spa setting.

The ideal candidate has at least 2 years in hospitality/spa roles, strong leadership, and excellent communication skills. A post-secondary diploma is a plus, and flexibility for a 24-hour operation is required.

Qualifications

• Passionate about hospitality, spas and guest service with a minimum of 2 years of similar work experience.
• A post-secondary diploma or degree would be a plus.
• Advanced knowledge of spa operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Lead the team and provide individual support and direction as needed.
• Maintain on-time appointments and handle guest requests to ensure a world-class spa experience.
• Drive guest and team member engagement and financial performance.
• Ensure smooth operations for a 24-hour operation.

Skills

Team leadership

Guest engagement

Communication

Education

Post-secondary diploma or degree

Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

We are currently searching for a highly motivated and exuberant Assistant Wellness Manager to lead the team, providing individual support and direction when necessary. Most important, we’re looking for the kind of unflappable, confident individual who we can consistently rely upon to keep our spa completely serene, from on‑time appointments to special requests from our guests, consistently striving to provide a world‑class, luxury spa experience.

Inside Tip: If you've ever worked in a luxury spa environment and are known to be a leader second-to-none, we'd love to learn more about you.

About You...

Passionate about hospitality, spas and guest service with a minimum of 2 years of similar work experience.

A post-secondary diploma or degree would be a plus.

Advanced knowledgeable of spa operations, a strong leader and a proven track record in guest and team member engagement and financial performance.

Excels at communication, both verbal and written.

Is flexible and willing to meet the demands of a 24-hour operation.

About Us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like‑minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Salary range: $70-$80K

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.