Spa Sales Leader – Full-Time, Commission + Perks

Hand & Stone Franchise Corp; Columbus (OH); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone New Albany is seeking a full-time Spa Sales Associate who will be the face of our spa and drive guest experience. This performance-based role emphasizes connecting with clients, suggesting services, and converting memberships to grow income and career progression.

The position offers base pay with uncapped commission and bonuses, opportunities for advancement, and a dynamic, fast-paced team environment at a high-volume, award-winning spa.

Qualifications

• Sales or customer service experience, membership sales strongly preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable working evenings and weekends.
• Coachable, adaptable, and results-oriented.

Responsibilities

• Convert inquiries into booked appointments and long-term members.
• Consistently hit (and exceed) membership, gift card, and enhancement sales goals.
• Recommend services, upgrades, and packages based on client needs.
• Manage front desk operations, scheduling, and client flow.
• Deliver a high-energy, professional client experience from check-in to check-out.
• Handle client concerns confidently and professionally.
• Stay sharp on promotions, services, and products.

Skills

Sales experience

Communication skills

Interpersonal skills

Multitasking

Evenings/weekends availability

Coachable/adaptable

Job description

Hand & Stone New Albany is seeking a full-time Spa Sales Associate who will be the face of our spa and drive guest experience. This performance-based role emphasizes connecting with clients, suggesting services, and converting memberships to grow income and career progression.

The position offers base pay with uncapped commission and bonuses, opportunities for advancement, and a dynamic, fast-paced team environment at a high-volume, award-winning spa.