High-Energy Spa Sales & Guest Experience Specialist

Hand & Stone - 313 S Hamilton Rd - Gahanna, OH; Dublin (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) matching

Bonus based on performance

Paid time off

Dental insurance

Employee discounts

Flexible schedule

Training & development

Opportunity for advancement

Job summary

Hand & Stone Dublin is seeking a full-time spa sales associate to be the face of our spa and drive guest experience. This role offers base pay plus uncapped commission and bonuses, with open availability to join a high-volume, award-winning team.

You’ll lead client engagement, upsell memberships, and deliver a high-energy front desk presence that supports growth and guest satisfaction in a dynamic Dublin environment.

Qualifications

• Experience in sales or customer service, membership sales preferred.
• Strong communication and interpersonal skills.
• Able to multitask in a fast-paced environment.
• Comfortable working evenings and weekends.
• Coachable and results-oriented.

Responsibilities

• Convert inquiries into booked appointments and long-term members.
• Hit membership, gift card, and enhancement sales goals.
• Recommend services, upgrades, and packages based on client needs.
• Manage front desk operations, scheduling, and client flow.
• Deliver a high-energy, professional client experience from check-in to check-out.
• Handle client concerns confidently and professionally.
• Stay sharp on promotions, services, and products.

Skills

Sales experience

Customer service

Communication skills

Multitasking

Evenings/weekends

Job description

Hand & Stone Dublin is seeking a full-time spa sales associate to be the face of our spa and drive guest experience. This role offers base pay plus uncapped commission and bonuses, with open availability to join a high-volume, award-winning team.

You’ll lead client engagement, upsell memberships, and deliver a high-energy front desk presence that supports growth and guest satisfaction in a dynamic Dublin environment.