Spa Sales & Guest Services Specialist — Flexible Schedule

Hand & Stone - 1819 Martin Luther King Jr Pkwy - Durham, NC; Cary (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Childcare Discounts

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas is seeking a friendly Spa Associate to greet members and guests, answer phones, schedule appointments, and promote our services and promotions. You will help deliver 5-star experiences and contribute to a welcoming, well-run spa environment.

Join a team that values training, advancement, and flexible scheduling, with opportunities to grow into leadership roles while enjoying employee discounts and a 10% KinderCare childcare benefit where available.

Qualifications

• Clear communication and customer service skills.

Responsibilities

• Meet membership sales goals.
• Provide excellent customer service to members and guests, building lasting connections.
• Have knowledge of the menu of services.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales goals

Communication

Phone etiquette

Scheduling

Teamwork

Job description

Hand & Stone Massage and Facial Spas is seeking a friendly Spa Associate to greet members and guests, answer phones, schedule appointments, and promote our services and promotions. You will help deliver 5-star experiences and contribute to a welcoming, well-run spa environment.

Join a team that values training, advancement, and flexible scheduling, with opportunities to grow into leadership roles while enjoying employee discounts and a 10% KinderCare childcare benefit where available.