Spa Guest Experience Specialist - Flexible Hours & Growth

Hand & Stone Massage and Facial Spa; Columbia (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay + commissions

Bonuses and incentives

Career growth opportunities

Ongoing training

Flexible scheduling

Paid time off

Health insurance for eligible full-tim

Dental and vision insurance for full-t

Employee discounts on products andg o

Complimentary spa services

Employee referral program

Job summary

Hand & Stone Massage & Facial Spa is seeking a Spa Associate to welcome guests, explain services, and book appointments in a fast-paced, guest-focused environment. You’ll help drive membership sales, maintain a clean, inviting space, and collaborate with a friendly team to deliver outstanding guest service with professionalism and enthusiasm on every shift.

The role offers opportunities for growth into leadership with ongoing training, performance incentives, and a supportive, team-oriented

Qualifications

• Must be 18 years of age or older.
• High School Diploma or GED required.
• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to work evenings and weekends.
• Sales experience is a plus, but a great attitude and willingness to learn are even more important.

Responsibilities

• Meet and exceed membership sales goals.
• Create memorable experiences for every guest and member.
• Build lasting relationships through exceptional customer service.
• Educate guests on services, memberships, promotions, and wellness offerings.
• Answer phones, schedule appointments, and assist guests with their spa needs.
• Maintain spa cleanliness and presentation standards.
• Work collaboratively with team members to create a welcoming and positive atmosphere.
• Bring professionalism, enthusiasm, and a positive attitude to every shift.

Skills

Customer service

Sales experience

Communication skills

Team player

Flexible schedule

Education

High School Diploma or GED

Job description

Hand & Stone Massage & Facial Spa is seeking a Spa Associate to welcome guests, explain services, and book appointments in a fast-paced, guest-focused environment. You’ll help drive membership sales, maintain a clean, inviting space, and collaborate with a friendly team to deliver outstanding guest service with professionalism and enthusiasm on every shift.

The role offers opportunities for growth into leadership with ongoing training, performance incentives, and a supportive, team-oriented