Spa Guest Experience & Sales Associate - Flexible Schedule

Hand & Stone Massage and Facial Spa; Fuquay-Varina (NC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Childcare Discounts

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spa is seeking a Spa Associate to welcome guests, book appointments, and promote our membership model. You will be a frontline host delivering 5-star service and building lasting connections with clients and team members.

The role offers a variety of shifts to fit busy schedules, training webinars, and opportunities for advancement within the company’s industry-leading wellness network.

Qualifications

• Experience in hospitality or spa industry is a plus.
• Excellent communication and interpersonal skills.
• Ability to upsell and explain services to members and guests.

Responsibilities

• Answer phones, schedule appointments, and manage bookings.
• Provide friendly, 5-star customer experiences for members and guests.
• Promote memberships and services based on client needs.
• Maintain spa cleanliness and professional appearance.
• Perform other duties as assigned by management.

Skills

Customer service

Phone etiquette

Sales skills

Job description

Hand & Stone Massage and Facial Spa is seeking a Spa Associate to welcome guests, book appointments, and promote our membership model. You will be a frontline host delivering 5-star service and building lasting connections with clients and team members.

The role offers a variety of shifts to fit busy schedules, training webinars, and opportunities for advancement within the company’s industry-leading wellness network.