Spa Guest Sales & Service Associate — Flexible Hours

Hand & Stone Massage and Facial Spa; Surprise (AZ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Hand & Stone Massage and Facial Spa is seeking Spa Associates to deliver exceptional 5-star experiences, manage membership sales, and assist clients with service options. You will engage with clients, coordinate scheduling, and uphold cleanliness standards in a fast-paced spa environment.

The role emphasizes building lasting client relationships, delivering friendly customer service, and supporting a team focused on member satisfaction and wellness.

Qualifications

• Provide excellent customer service to members and guests, while building lasting connections.
• Meet membership sales goals.
• Effectively communicate sales, promotions, and service options with clients.

Responsibilities

• Answer phones, schedule appointments, and file documents.
• Uphold spa cleanliness standards.
• Provide information about services and memberships to clients.
• Support team with various duties as assigned.

Skills

Customer service

Sales

Phone handling

Job description

Hand & Stone Massage and Facial Spa is seeking Spa Associates to deliver exceptional 5-star experiences, manage membership sales, and assist clients with service options. You will engage with clients, coordinate scheduling, and uphold cleanliness standards in a fast-paced spa environment.

The role emphasizes building lasting client relationships, delivering friendly customer service, and supporting a team focused on member satisfaction and wellness.