Spa Guest Experience & Sales Specialist

Hand & Stone Massage and Facial Spa; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Childcare Discounts

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

LifeMart program benefits

Job summary

Hand & Stone Massage and Facial Spas is seeking friendly Spa Associates to help deliver memorable, five-star experiences for every client. You will greet guests, answer phones, schedule appointments, file documents, and communicate promotions and services with confidence, ensuring members and guests feel welcome from the moment they walk in.

This role offers a flexible schedule, competitive salary, childcare discounts, employee discounts, training and development, and opportunities for

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas is seeking friendly Spa Associates to help deliver memorable, five-star experiences for every client. You will greet guests, answer phones, schedule appointments, file documents, and communicate promotions and services with confidence, ensuring members and guests feel welcome from the moment they walk in.

This role offers a flexible schedule, competitive salary, childcare discounts, employee discounts, training and development, and opportunities for