Spa Sales & Guest Experience Specialist - Flexible Schedule

Hand & Stone Massage and Facial Spa; McDonough (GA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedules

Growth opportunities

Convenient location

Vacation and Holiday pay

Professional and safe work environment

Job summary

Hand and Stone Massage and Facial Spa is hiring Spa Associates to deliver outstanding guest experiences in a dynamic, customer-focused environment. You will greet clients, handle phone calls, book appointments, and promote wellness services while contributing to a positive, professional atmosphere.

Join a team offering flexible schedules, competitive pay, bonuses based on performance, and employee discounts.

Qualifications

• Excellent customer service skills and work ethic.
• Knowledge of Microsoft Office applications, Zenoti (will train) and basic accounting principles.
• Able to work flexible days and hours.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Skills

Excellent customer service

Multitasking

Tools

Microsoft Office

Zenoti

Job description

Hand and Stone Massage and Facial Spa is hiring Spa Associates to deliver outstanding guest experiences in a dynamic, customer-focused environment. You will greet clients, handle phone calls, book appointments, and promote wellness services while contributing to a positive, professional atmosphere.

Join a team offering flexible schedules, competitive pay, bonuses based on performance, and employee discounts.