Spa Sales & Guest Experience Pro — Flexible Schedule
Hand & Stone Massage and Facial Spa
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Benefits offered by this job
Job summary
Hand and Stone is seeking a Spa Associate to ensure guests have an outstanding experience in our spa. You will provide excellent customer service, greet members, answer phones, book appointments, and promote wellness benefits of massage therapy.
Knowledge of Microsoft Office and Zenoti (training provided) plus basic accounting helps you manage bookings and operations. Maintain a professional appearance and a positive, energetic attitude as a team player.
Qualifications
- Provide excellent customer service to members/guests
- Welcome and greet members/guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards and upgrades
- Follow proper filing procedures/file maintenance
- Promote health/wellness benefits of massage therapy
- Maintain a professional and clean work environment & appearance
- Positive, energetic attitude
- Team player
- Perform various other duties as assigned
Responsibilities
- Provide excellent customer service to members/guests
- Welcome and greet members/guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards and upgrades
- Follow proper filing procedures/file maintenance
- Promote health/wellness benefits of massage therapy
- Maintain a professional and clean work environment & appearance
- Positive, energetic attitude
- Team player
- Perform various other duties as assigned
Skills
Tools
Job description
Hand and Stone is seeking a Spa Associate to ensure guests have an outstanding experience in our spa. You will provide excellent customer service, greet members, answer phones, book appointments, and promote wellness benefits of massage therapy.
Knowledge of Microsoft Office and Zenoti (training provided) plus basic accounting helps you manage bookings and operations. Maintain a professional appearance and a positive, energetic attitude as a team player.
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