Spa Sales & Guest Experience Specialist

Hand & Stone - 2015 GA-54 - Peachtree City, GA; Peachtree City (GA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Flexible schedules

Growth opportunities

Convenient location

Steady clientele

Vacation pay

Safe work environment

Job summary

Hand and Stone is seeking Spa Sales Associates for a long-term role in a positive environment. You will be a critical link in ensuring customers have an outstanding spa experience and will promote health and wellness benefits of massage therapy.

Responsibilities include welcoming guests, handling calls, booking appointments, selling memberships and upgrades, and maintaining a professional workspace. Competitive compensation with bonuses and flexible schedules are offered.

Qualifications

• Excellent customer service skills and work ethic.
• Knowledge of Microsoft Office application, Zenoti (will train) and basic accounting principles.
• Able to work flexible days and hours.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Responsibilities

• Maintain Minimum Sales Goals
• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Skills

Customer service

Multitasking

Flexibility

Tools

Microsoft Office

Zenoti

Job description

Hand and Stone is seeking Spa Sales Associates for a long-term role in a positive environment. You will be a critical link in ensuring customers have an outstanding spa experience and will promote health and wellness benefits of massage therapy.

Responsibilities include welcoming guests, handling calls, booking appointments, selling memberships and upgrades, and maintaining a professional workspace. Competitive compensation with bonuses and flexible schedules are offered.