Spa Guest Experience & Sales Associate

Hand & Stone Massage and Facial Spa; California (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Employee discounts

Flexible schedules

Growth opportunities

Convenient location

Steady clientele

Vacation and Holiday pay

Professional and safe work environment

Job summary

Hand and Stone Massage and Facial Spa is seeking a Spa Associate for a dynamic environment with growth and bonuses. You will deliver outstanding customer service, greet guests, and help with bookings and memberships.

Key responsibilities include answering phones, promoting wellness, and maintaining a professional, friendly workspace. A flexible schedule and team-oriented culture are part of the opportunity.

Qualifications

• Excellent customer service skills and work ethic.
• Ability to operate Microsoft Office and Zenoti.
• Able to multitask and work flexible hours.

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Skills

Customer service

Multitasking

Teamwork

Tools

Microsoft Office

Zenoti

Basic accounting principles

Job description

Hand and Stone Massage and Facial Spa is seeking a Spa Associate for a dynamic environment with growth and bonuses. You will deliver outstanding customer service, greet guests, and help with bookings and memberships.

Key responsibilities include answering phones, promoting wellness, and maintaining a professional, friendly workspace. A flexible schedule and team-oriented culture are part of the opportunity.