Spa Sales & Guest Experience Pro

Hand & Stone Franchise Corp; Hackensack (NJ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Contests with Bonus Structure

Job summary

Hand and Stone in Hackensack is seeking Spa Sales Associates to ensure an outstanding guest experience. You will be the friendly first point of contact, greet members, answer phones, book appointments, and promote massage therapy and esthetics benefits.

This role offers $18.00 per hour plus commission, flexible schedules, night and weekend availability, and employee discounts. A professional appearance and strong communication skills are essential.

Qualifications

• Provide excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships, gift cards and enhancements.
• Promote health/wellness benefits of massage therapy and esthetics.
• Maintain a professional and clean work environment & appearance.
• Positive, energetic attitude.
• Team player.
• Perform various other duties as assigned.

Responsibilities

• Provide excellent customer service to members/guests.
• Greet members/guests upon arrival.
• Answer phones and book appointments.
• Promote wellness benefits of massage therapy and esthetics.
• Maintain a professional and clean work environment.

Skills

Customer service

Greet guests

Phone handling

Sales & memberships

Team player

Tools

Microsoft Office

Spa Software

Job description

Hand and Stone in Hackensack is seeking Spa Sales Associates to ensure an outstanding guest experience. You will be the friendly first point of contact, greet members, answer phones, book appointments, and promote massage therapy and esthetics benefits.

This role offers $18.00 per hour plus commission, flexible schedules, night and weekend availability, and employee discounts. A professional appearance and strong communication skills are essential.