Spa Membership & Guest Experience Specialist

Hand & Stone Franchise Corp; Bridgewater (MA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Bonus based on performance

Opportunity for advancement

Training & development

Vision insurance

Dental insurance

Competitive salary

Job summary

Hand & Stone Massage and Facial Spa is seeking a Sales Associate in Bridgewater, NJ. This front-desk role involves greeting guests, answering phones, booking appointments, and guiding clients to memberships that fit their lives. No spa experience is required; training will be provided to cover the rest.

You’ll learn the service menu, promote memberships, and contribute to meeting monthly sales goals while supporting a friendly, welcoming environment.

Qualifications

• No spa experience needed; customer service/retail/hospitality background acceptable.
• We will train you on the rest.

Responsibilities

• Welcome guests and make them feel taken care of.
• Answer phones, schedule and confirm appointments.
• Learn our menu and recommend services for each client.
• Discuss memberships and hit monthly sales goals.
• Promotions, front desk upkeep, and stocking.
• Handle filing and other day-to-day tasks.

Skills

Customer service

Retail experience

Hospitality

Job description

Hand & Stone Massage and Facial Spa is seeking a Sales Associate in Bridgewater, NJ. This front-desk role involves greeting guests, answering phones, booking appointments, and guiding clients to memberships that fit their lives. No spa experience is required; training will be provided to cover the rest.

You’ll learn the service menu, promote memberships, and contribute to meeting monthly sales goals while supporting a friendly, welcoming environment.