Spa Membership Sales & Guest Experience Specialist

Hand & Stone Franchise Corp; Cherry Hill Township (NJ); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas in New Jersey is seeking Spa Associates to host the spa, greet guests, and present our menu of services while ensuring every visit is a memorable 5-star experience.

Meet membership sales goals, answer phones, schedule appointments, and maintain spa cleanliness. You will connect with clients and co-workers to support a friendly, stable work environment with growth opportunities.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas in New Jersey is seeking Spa Associates to host the spa, greet guests, and present our menu of services while ensuring every visit is a memorable 5-star experience.

Meet membership sales goals, answer phones, schedule appointments, and maintain spa cleanliness. You will connect with clients and co-workers to support a friendly, stable work environment with growth opportunities.