Spa Sales Associate

Hand & Stone Massage and Facial Spa; Frisco (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand and Stone Massage and Facial Spa in Frisco, TX is seeking a Spa Associate to ensure an outstanding guest experience. You will greet guests, handle phone calls, book appointments, and assist with memberships, gift cards and upgrades.

Role involves promoting wellness benefits, maintaining a professional environment, and working as part of a enthusiastic team. Prior sales experience and a polished appearance are preferred. This is an on‑site position with growth opportunities.

Qualifications

• Minimum of 1 year sales experience preferred.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to multitask with ease all while focusing on the guest.

Responsibilities

• Provide excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships, gift cards and upgrades.
• Follow proper filing procedures/file maintenance.
• Promote health/wellness benefits of massage therapy.
• Maintain a professional and clean work environment & appearance.
• Positive, energetic attitude and teamwork.
• Perform various other duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Team player

Friendly demeanor

Tools

Appointment booking software

Job description

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

What’s in it for you?

• Hourly wage plus bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements

• Minimum of 1 year sales experience preferred
• Excellent personal appearance, good verbal and written communication skills.
• Ability to multitask with ease all while focusing on the guest

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.