Spa Retail Concierge - Elevate Guest Experience & Sales

Sanctuary Camelback Mountain; Paradise Valley (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading spa resort in Paradise Valley seeks a knowledgeable guest services representative. You will enhance the guest experience by greeting and assisting customers, managing sales transactions, and maintaining the boutique's cleanliness. This position requires excellent communication skills, a professional attitude, and the ability to thrive in a dynamic environment. Previous hospitality and retail experience are preferred. Flexibility with working hours, including weekends and holidays, is essential.

Qualifications

• Ability to maintain a pleasant disposition in high-pressure environments.
• Professional and flexible with a positive attitude.
• Excellent verbal and written communication skills.

Responsibilities

• Greet and assist guests with a friendly welcome and service.
• Handle transactions accurately and maintain cleanliness of the boutique area.
• Educate guests on services and products available at the spa.

Skills

Hospitality skills

Customer service

Telephone etiquette

Attention to detail

Problem-solving

Education

High School Diploma/G.E.D. Equivalent

Tools

Point of Sale systems

Computer skills

Job description

A leading spa resort in Paradise Valley seeks a knowledgeable guest services representative. You will enhance the guest experience by greeting and assisting customers, managing sales transactions, and maintaining the boutique's cleanliness. This position requires excellent communication skills, a professional attitude, and the ability to thrive in a dynamic environment. Previous hospitality and retail experience are preferred. Flexibility with working hours, including weekends and holidays, is essential.