Spa Guest Experience Concierge

Rancho Valencia Resort; Rancho Santa Fe (CA); On-site; USD 30,307; Part time

Job summary

A luxury resort in Rancho Santa Fe is seeking a Spa Concierge to enhance the guest's overall spa experience. The role involves scheduling and promoting spa services, retail sales, and providing detailed information about the spa facilities. Candidates should have customer service experience, a high school diploma, and be able to work flexible hours. The position offers a pay rate of $22 per hour in a dynamic and engaging environment.

Qualifications

• Experience in customer service-related field (1-2 years).
• Ability to work holidays, weekends, mornings, and evenings.
• Retail experience preferred.

Responsibilities

• Schedule and promote spa services for guests.
• Provide thorough tours and information about spa offerings.
• Reconcile treatments and billing discrepancies.

Skills

Customer Service

Attention to Detail

Multi-tasking

Communication

Math Skills

Problem Solving

Education

High School Diploma or GED

Tools

Microsoft Office

Spa Soft

Job description

A luxury resort in Rancho Santa Fe is seeking a Spa Concierge to enhance the guest's overall spa experience. The role involves scheduling and promoting spa services, retail sales, and providing detailed information about the spa facilities. Candidates should have customer service experience, a high school diploma, and be able to work flexible hours. The position offers a pay rate of $22 per hour in a dynamic and engaging environment.