Spa Concierge: Guest Experience Specialist

Infor; Temecula (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A premier resort in California is seeking a Spa Concierge dedicated to maximizing customer satisfaction. The role involves greeting customers, providing service information, and ensuring cleanliness in the Spa. A high school diploma is required, while prior experience is a plus. Candidates must possess strong communication skills and the ability to work under pressure. Flexibility in hours is essential for this position.

Qualifications

• Ability to read and interpret documents such as safety rules.
• Able to write routine reports and correspondence.
• CPR training is preferred.

Responsibilities

• Greet customers courteously to ensure satisfaction.
• Provide information about Spa and Pool services.
• Maintain a clean and safe facility.

Skills

Customer service skills

Communication skills

Ability to work under stress

English proficiency

Education

High school diploma or GED

Job description

A premier resort in California is seeking a Spa Concierge dedicated to maximizing customer satisfaction. The role involves greeting customers, providing service information, and ensuring cleanliness in the Spa. A high school diploma is required, while prior experience is a plus. Candidates must possess strong communication skills and the ability to work under pressure. Flexibility in hours is essential for this position.