Spa Concierge & Guest Services Champion

CoralTree Hospitality Group; Washington (Washington County); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with company match

Free golf

Resort discounts on retail and F&B

2 weeks PTO + holiday pay

Job summary

Suncadia Resort in Washington state is seeking a Front Desk/Reception team member to warmly welcome guests, book appointments, greet arrivals, and escort guests to treatment areas.

You will share knowledge of spa services and products, contribute to a pampered guest experience, and uphold a clean, professional image across the spa and facilities. The role offers full-time hours and benefits.

Qualifications

• Must be detail oriented and have excellent communication skills.
• Previous experience in the spa or salon industry preferred.
• Previous customer service and cash handling experience required.
• Industry related certifications or education a plus.

Responsibilities

• Answer telephones in friendly and courteous manner, providing information, schedule appointments and taking the necessary notes.
• Complete payment transactions prior or post a guests spa/salon treatment.
• Assist in the professional and clean image of all spa and surrounding facilities.
• Communicate all necessary guest information, allergies, and request to the appropriate service provider.

Skills

Detail oriented

Communication skills

Customer service experience

Cash handling

Spa/salon industry experience

Education

Spa industry certifications

Job description

Suncadia Resort in Washington state is seeking a Front Desk/Reception team member to warmly welcome guests, book appointments, greet arrivals, and escort guests to treatment areas.

You will share knowledge of spa services and products, contribute to a pampered guest experience, and uphold a clean, professional image across the spa and facilities. The role offers full-time hours and benefits.