Spa Receptionist: Guest Experience & Concierge

The Belgrove Resort; West Palm Beach (FL); On-site; USD 21,000 - 29,000; Full time

Job summary

The Belgrove Resort in West Palm Beach is seeking a Spa Receptionist to welcome guests, explain facilities, and support the spa experience. You will assist with equipment, bookings, and transactions while maintaining a pristine, friendly environment.

Join a dynamic team that values exceptional service and guest satisfaction, with opportunities to grow in a luxury resort setting on the Florida coast.

Qualifications

• CPR/First Aid certification preferred.
• Engaging and welcoming personality.
• Strong attention to detail.
• Excellent communication skills with guests.
• Ability to stay composed and professional under pressure.
• Flexible schedule with availability on weekends and holidays.
• Ability to bend, push/pull and lift up to 30 lbs, and up to 50 lbs occasionally.

Responsibilities

• Greet clients as they enter the Spa.
• Provide clients with tours and information about the facility and its features.
• Assist clients with proper equipment usage.
• Assist guests with booking treatments by phone or in person and record transactions.
• Report accidents or injuries to Security.
• Monitor the spa and fitness room for cleanliness and safety and provide direction as needed.

Skills

CPR/First Aid certification

Engaging personality

Attention to detail

Excellent communication skills

Ability to work under pressure

Job description

The Belgrove Resort in West Palm Beach is seeking a Spa Receptionist to welcome guests, explain facilities, and support the spa experience. You will assist with equipment, bookings, and transactions while maintaining a pristine, friendly environment.

Join a dynamic team that values exceptional service and guest satisfaction, with opportunities to grow in a luxury resort setting on the Florida coast.