Spa Receptionist — Guest Experience Specialist

BENCHMARK; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Pyramid Global Hospitality in West Palm Beach seeks a Spa Receptionist to enhance the guest experience at The Belgrove. You will greet guests, introduce facilities, and ensure the spa area is clean and inviting.

You will assist guests with treatments, manage bookings, and coordinate with team members to deliver an exceptional visit. This role requires a friendly, proactive mindset and a passion for service.

Qualifications

• CPR/First Aid certification preferred.
• Engaging and welcoming personality.
• Strong attention to detail.
• Ability to work under pressure in a fast-paced environment.
• Excellent communication skills.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greeting clients as they enter the Spa.
• Providing clients with tours and information related to the Facility and its features.
• Assisting clients with proper equipment usage.
• Assisting guests with booking treatments, either by phone or in person and recording the transactions.
• Reporting any accidents or injuries to the Security Department.
• Monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate.

Skills

Engaging personality

Communication skills

Attention to detail

CPR/First Aid

Job description

Pyramid Global Hospitality in West Palm Beach seeks a Spa Receptionist to enhance the guest experience at The Belgrove. You will greet guests, introduce facilities, and ensure the spa area is clean and inviting.

You will assist guests with treatments, manage bookings, and coordinate with team members to deliver an exceptional visit. This role requires a friendly, proactive mindset and a passion for service.