Spa Receptionist: Guest Experience Pro

Boca West Country Club, Inc.; Boca Raton (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

Boca West Country Club is seeking a Spa Receptionist to greet guests, answer calls, and book all spa appointments. Responsibilities include guest check-in, processing charges, and promoting spa services within a collaborative Lifestyle and Wellness team.

Candidates should have a high school diploma or GED, strong customer service, and basic computer skills. Flexibility to work varied shifts and weekends is required.

Qualifications

• High school diploma or GED required; 1–3 months of related experience preferred.
• Enthusiasm for hospitality and excellent customer service essential.
• Must be detail-oriented with the ability to multi-task and use a computer.

Responsibilities

• Greet guests and answer phones in a friendly, professional manner.
• Book, change, and cancel spa appointments accurately.
• Check guests in/out in the computer system and process payments.
• Promote spa services, treatments, and retail offerings.
• Maintain a clean, stocked, and organized reception area.
• Support other Lifestyle and Wellness duties as needed.

Skills

Customer service

Multi-tasking

Basic math

Computer skills

Team player

Communication

Education

High school diploma or GED

Tools

Spa computer system

Job description

Boca West Country Club is seeking a Spa Receptionist to greet guests, answer calls, and book all spa appointments. Responsibilities include guest check-in, processing charges, and promoting spa services within a collaborative Lifestyle and Wellness team.

Candidates should have a high school diploma or GED, strong customer service, and basic computer skills. Flexibility to work varied shifts and weekends is required.