Spa Operations Lead - Inspire Teams & Growth

Massage Envy; Dallas (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Healthcare including medical, dental,

Vision plans

Paid time off

Employee Assistance Program

Flexible schedule

Training

Free massage or skincare service every

Free massage, skincare or stretch per月

15% off all products

Job summary

Massage Envy is seeking a personable and dynamic leader for its Uptown West Village location. You will inspire and coach a team of care professionals to deliver an outstanding client experience while driving memberships and retail sales.

This role emphasizes building a strong workplace culture, managing daily operations, and maintaining high standards of service. Open availability, including evenings and weekends, is preferred for success.

Qualifications

• Management and/or sales experience in a personal service environment such as a spa, salon, or gym.
• Natural leaders who can motivate, coach and support a team.
• Ability to have tough conversations in a professional and constructive manner.
• Create a workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Support the manager with all operational aspects including driving memberships and promoting retail sales.
• Guide the team, manage deposits, oversee inventory, and ensure compliance with laws.
• Set goals, prioritize work, and analyze business performance to drive growth.
• Resolve customer challenges while maintaining a safe and therapeutic environment.
• Develop relationships and coach employees to improve performance and growth.

Skills

Management experience

Sales experience

Leadership

Team motivation

Conflict resolution

Job description

Massage Envy is seeking a personable and dynamic leader for its Uptown West Village location. You will inspire and coach a team of care professionals to deliver an outstanding client experience while driving memberships and retail sales.

This role emphasizes building a strong workplace culture, managing daily operations, and maintaining high standards of service. Open availability, including evenings and weekends, is preferred for success.