Assistant Business Manager

Massage Envy; Dallas (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Healthcare including medical, dental,

Vision plans

Paid time off

Employee Assistance Program

Flexible schedule

Training

Free massage or skincare service every

Free massage, skincare or stretch per月

15% off all products

Job summary

Massage Envy is seeking a personable and dynamic leader for its Uptown West Village location. You will inspire and coach a team of care professionals to deliver an outstanding client experience while driving memberships and retail sales.

This role emphasizes building a strong workplace culture, managing daily operations, and maintaining high standards of service. Open availability, including evenings and weekends, is preferred for success.

Qualifications

• Management and/or sales experience in a personal service environment such as a spa, salon, or gym.
• Natural leaders who can motivate, coach and support a team.
• Ability to have tough conversations in a professional and constructive manner.
• Create a workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Support the manager with all operational aspects including driving memberships and promoting retail sales.
• Guide the team, manage deposits, oversee inventory, and ensure compliance with laws.
• Set goals, prioritize work, and analyze business performance to drive growth.
• Resolve customer challenges while maintaining a safe and therapeutic environment.
• Develop relationships and coach employees to improve performance and growth.

Skills

Management experience

Sales experience

Leadership

Team motivation

Conflict resolution

Job description

Are you a natural leader who loves to inspire others to succeed?

At the Massage Envy Uptown at West Village franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive starting base pay of $15/ hour plus bonuses and commissions
• Employer-paid healthcare including medical, dental and vision plans
• Paid time off for full time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 15% off all products

Qualified Candidates:

• Have open availability including evenings, weekends and most holidays
• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Support the manager with all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.