Spa Operations Lead: Growth, Sales & Service

Hand & Stone Massage and Facial Spa; Selma (NC); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health insurance

Growth opportunities

Training & development

Wellness resources

Bonus based on performance

Discounts with Verizon Wireless and KI

Résumé du poste

Hand & Stone Massage and Facial Spa in Selma, NC is seeking an Assistant Manager with strong customer service and sales experience to oversee daily operations and drive spa performance.

You will lead a small team, educate members on benefits, manage scheduling, and promote services while ensuring a clean, relaxing environment for clients. This role offers growth opportunities and a chance to influence local revenue.

Qualifications

• Customer service and sales experience required.
• Excellent verbal communication and interpersonal skills.
• Able to adapt to a fast-paced spa environment.
• Tech-savvy and comfortable with scheduling software or systems.

Responsabilités

• Provide outstanding customer experience by answering calls, setting appointments, greeting clients and managing memberships.
• Oversee daily spa operations and drive sales performance.
• Assist in developing spa professionals and educating members on benefits.
• Create and promote marketing initiatives to maximize revenue and profits.

Connaissances

Customer service

Sales experience

Verbal communication

Tech-savvy

Flexible schedule

Description du poste

Hand & Stone Massage and Facial Spa in Selma, NC is seeking an Assistant Manager with strong customer service and sales experience to oversee daily operations and drive spa performance.

You will lead a small team, educate members on benefits, manage scheduling, and promote services while ensuring a clean, relaxing environment for clients. This role offers growth opportunities and a chance to influence local revenue.