Spa Operations Lead – Elevate Guest Wellness

Auberge Collection; Santa Fe (NM); On-site; USD 60,000 - 90,000; Full time

Job summary

Auberge Collection seeks a Spa Supervisor for Bishop’s Lodge in Santa Fe to lead daily spa operations and inspire a calm, elevated guest experience. You will mentor staff, ensure consistent service, and support scheduling, inventory, and safety standards in a luxury setting.

The role requires a 2+ year background in spa, hospitality, or luxury guest services and prior supervisory experience, with a focus on leadership, communication, and flexible scheduling, including weekends and evenings.

Qualifications

• High school diploma or equivalent; hospitality education preferred.
• Minimum 2 years in spa, wellness, hospitality, or luxury guest services.
• Prior supervisory or lead experience preferred.

Responsibilities

• Lead daily spa operations and coach frontline team to deliver service excellence.
• Ensure high-quality guest experiences and resolve concerns promptly.
• Oversee spa opening/closing, cleanliness, and maintenance standards.
• Coordinate appointments, schedules, and communications with departments.

Skills

Leadership

Communication

Multitasking

Attention to detail

Scheduling flexibility

Education

High school diploma

Job description

Auberge Collection seeks a Spa Supervisor for Bishop’s Lodge in Santa Fe to lead daily spa operations and inspire a calm, elevated guest experience. You will mentor staff, ensure consistent service, and support scheduling, inventory, and safety standards in a luxury setting.

The role requires a 2+ year background in spa, hospitality, or luxury guest services and prior supervisory experience, with a focus on leadership, communication, and flexible scheduling, including weekends and evenings.