Spa Guest Experience & Membership Sales Pro

Hand & Stone - 17315 US HWY 441 - Mt Dora, FL; DeLand (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid time off

Training & development

Employee discounts

Flexible schedule

Opportunity for advancement

Welcome, Empower, Connect!

Job summary

Hand & Stone Massage and Facial Spas in Florida seeks a Spa Associate to host the spa, greet guests, and drive membership sales. You will be responsible for answering phones, scheduling appointments, and maintaining a clean, welcoming environment.

This role emphasizes customer service, service knowledge, and sales promotions, with evening hours from 3pm to 9:30pm and opportunities for advancement within a leading wellness brand.

Qualifications

• Provide excellent customer service to members and guests, while building lasting connections.
• Meet membership sales goals.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.
• Work 3pm to 9:30pm shifts.

Job description

Hand & Stone Massage and Facial Spas in Florida seeks a Spa Associate to host the spa, greet guests, and drive membership sales. You will be responsible for answering phones, scheduling appointments, and maintaining a clean, welcoming environment.

This role emphasizes customer service, service knowledge, and sales promotions, with evening hours from 3pm to 9:30pm and opportunities for advancement within a leading wellness brand.