Spa Sales & Guest Experience Lead

Hand & Stone Franchise Corp; California; On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health Benefits

401K + Employer Match

Paid Vacation

Employee discounts

Employee referral bonus

Job summary

Hand & Stone Franchise Corp is seeking a full-time Assistant Spa Manager to lead sales operations and deliver exceptional customer experiences at a prime spa location. The role targets driving sales, coaching staff, and achieving strong conversion rates in a fast-paced environment.

The position offers base pay with commissions/bonuses, comprehensive benefits, and opportunities for growth in the next 12–36 months.

Qualifications

• Retail/sales experience required; management experience preferred but not required.
• Strong people-focused selling mindset and enthusiasm for growth.
• Ability to coach frontline staff and drive sales performance.

Responsibilities

• Oversee sales operations and achieve targets while delivering excellent customer service.
• Train and mentor front desk staff on sales techniques.
• Manage spa conversions and financial results.
• Promote health and wellness benefits of spa services and products.
• Ensure flexible scheduling and strong organizational planning.

Skills

Sales

Leadership

Customer service

Training & coaching

Communication

Tools

Millennium software

Job description

Hand & Stone Franchise Corp is seeking a full-time Assistant Spa Manager to lead sales operations and deliver exceptional customer experiences at a prime spa location. The role targets driving sales, coaching staff, and achieving strong conversion rates in a fast-paced environment.

The position offers base pay with commissions/bonuses, comprehensive benefits, and opportunities for growth in the next 12–36 months.