Spa Membership Advisor & Guest Experience

Hand & Stone Franchise Corp; Northbrook (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Training & development

401(k)

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa in Northbrook, IL is seeking a customer-service focused team member to help drive membership sales and deliver outstanding guest experiences. You will learn the full menu of services and train to communicate options clearly, building lasting relationships with members and guests.

We offer flexible scheduling to fit various lifestyles, with opportunities for both part-time and full-time hours, along with a friendly, professional work environment and ongoing

Qualifications

• High school diploma or equivalent required.
• Must be 18 years old or older.
• Must be exceptionally organized and have great attention to detail.
• Must be a strong team player with the ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals.
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last.
• Capable of working flexible hours.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Bring a positive and energetic attitude.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Communication

Organization

Teamwork

Flexible hours

Education

High school diploma or equivalent

Job description

Hand & Stone Massage and Facial Spa in Northbrook, IL is seeking a customer-service focused team member to help drive membership sales and deliver outstanding guest experiences. You will learn the full menu of services and train to communicate options clearly, building lasting relationships with members and guests.

We offer flexible scheduling to fit various lifestyles, with opportunities for both part-time and full-time hours, along with a friendly, professional work environment and ongoing