Spa Membership Sales & Guest Experience Ambassador

handandstonecareers; Summerville (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Childcare Discounts

Health insurance

Training & development

Vision insurance

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is seeking a Spa Associate to deliver exceptional guest experiences, drive membership sales, and maintain a clean, organized spa environment. This role supports scheduling, phone inquiries, and service guidance to clients and members alike.

Part-time positions are available, with a focus on flexibility and high-quality customer service. Training opportunities and a path for growth are provided within a supportive wellness leadership team.

Qualifications

• Knowledge of Microsoft Office applications.
• Spa Soft (will train) and basic accounting principles.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales ability

Multitasking

Communication skills

Tools

Spa Soft

Microsoft Office

Job description

Hand & Stone Massage and Facial Spas is seeking a Spa Associate to deliver exceptional guest experiences, drive membership sales, and maintain a clean, organized spa environment. This role supports scheduling, phone inquiries, and service guidance to clients and members alike.

Part-time positions are available, with a focus on flexibility and high-quality customer service. Training opportunities and a path for growth are provided within a supportive wellness leadership team.