Spa Guest Experience & Membership Sales Associate

Hand & Stone - Revive Houston; Missouri City (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

KinderCare discount

LifeMart program benefits

Live sales training webinars

Job summary

Hand & Stone Massage and Facial Spas is looking for Spa Associates to welcome guests and host their spa experiences, aiming to make every visit the highlight of the month. You’ll focus on membership sales, explain service options, and ensure five-star guest care while maintaining a clean, organized front desk and scheduling flow.

As part of Hand & Stone, you’ll be part of a team that values growth through training webinars and opportunity for leadership roles, with a supportive environment and

Qualifications

• Meet membership sales goals.
• Detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Job description

Hand & Stone Massage and Facial Spas is looking for Spa Associates to welcome guests and host their spa experiences, aiming to make every visit the highlight of the month. You’ll focus on membership sales, explain service options, and ensure five-star guest care while maintaining a clean, organized front desk and scheduling flow.

As part of Hand & Stone, you’ll be part of a team that values growth through training webinars and opportunity for leadership roles, with a supportive environment and