Spa Membership Sales & Guest Experience Specialist

Hand & Stone - 3750 Willow Rd - Nbrook, IL; Northbrook (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Training & development

401(k)

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa is a national franchise offering massage, facials, and hair removal services, with a large footprint across the US and Canada. We are seeking a team member to ensure our customers' experience is outstanding and to contribute to a friendly, energetic spa environment.

Join us to train in the spa industry, meet sales goals, and work flexible shifts that suit your lifestyle while receiving ongoing training, employee discounts, and opportunities for advancement

Qualifications

• Must have a high school diploma or equivalent.
• Must be 18 years old or older.
• Must be exceptionally organized and have great attention to detail.
• Must be a strong team player with the ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals.
• Detailed knowledge of the menu of services - training provided.
• Provide excellent customer service to members and guests, building lasting relationships.
• Capable of working flexible hours.
• Communicate sales, promotions, and service options to clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales skills

Communication

Team player

Flexible hours

Education

High school diploma or equivalent

Job description

Hand & Stone Massage and Facial Spa is a national franchise offering massage, facials, and hair removal services, with a large footprint across the US and Canada. We are seeking a team member to ensure our customers' experience is outstanding and to contribute to a friendly, energetic spa environment.

Join us to train in the spa industry, meet sales goals, and work flexible shifts that suit your lifestyle while receiving ongoing training, employee discounts, and opportunities for advancement