Spa Membership Concierge & Guest Experience Advocate

handandstonecareers; Corona (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas is seeking a Spa Associate to welcome guests, answer phones, and schedule appointments while driving membership sales and upholding the high standards of our brand. You will engage clients with friendly service and promote available spa services and promotions.

Join a team committed to growth, flexibility, and a supportive environment with opportunities for advancement, training, and development.

Qualifications

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales

Communication

Organization

Job description

Hand & Stone Massage and Facial Spas is seeking a Spa Associate to welcome guests, answer phones, and schedule appointments while driving membership sales and upholding the high standards of our brand. You will engage clients with friendly service and promote available spa services and promotions.

Join a team committed to growth, flexibility, and a supportive environment with opportunities for advancement, training, and development.