Spa Manager: Lead Team, Elevate Guest Experience

Equinox; San Francisco (CA); On-site; USD 63,273 - 77,334; Full time

Benefits offered by this job

Competitive salary

Complimentary Club membership

30–50% discounts on products and services

Job summary

Equinox in San Francisco is seeking a full-time Spa Manager to lead a dedicated team at one of our flagship locations. This role emphasizes exceptional customer service and operational excellence, guiding staff to provide top-tier spa experiences.

The ideal candidate will have spa management experience and a commitment to creating revitalizing treatments. Competitive salary of $70,304 plus bonuses, along with numerous benefits including discounts and complimentary club membership.

Qualifications

• Experience in customer service is essential.
• Management experience in a spa or hospitality environment is preferred.
• 1–2 years of experience working in a spa setting.

Responsibilities

• Hiring and training spa desk staff.
• Scheduling staff shifts effectively.
• Coaching staff to meet service goals.
• Achieving revenue targets for services.
• Managing retail revenue goals.
• Planning and executing events.
• Outreach to clients directly.
• Managing product inventory.

Skills

Customer Service experience

Management experience

1–2 years Spa Experience

Massage Therapy licensure

Esthetics experience

Job description

Equinox in San Francisco is seeking a full-time Spa Manager to lead a dedicated team at one of our flagship locations. This role emphasizes exceptional customer service and operational excellence, guiding staff to provide top-tier spa experiences.

The ideal candidate will have spa management experience and a commitment to creating revitalizing treatments. Competitive salary of $70,304 plus bonuses, along with numerous benefits including discounts and complimentary club membership.