Licensed Spa Coordinator: Guest Experience Leader

Equinox

Santa Monica (CA)

On-site

USD 28,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Complimentary Club membership

Commission opportunities

Career development

Job summary

Equinox is seeking a Licensed Spa Coordinator in Santa Monica to join our vibrant team. The role focuses on greeting guests, orienting them to spa facilities, and delivering personalized guest service to ensure a memorable experience.

You will lead staff, drive outreach marketing, and manage daily spa operations with attention to budgets and guest satisfaction. The ideal candidate holds a valid Massage Therapy or Esthetics License, has proven team leadership experience, and excels in customer

Qualifications

Must possess a valid Massage Therapy or Esthetics License.
2 years of leading a team into financial success.
Enthusiasm and excellent customer service skills.
Friendly and outgoing personality; ability to work with people.
Efficient and productive in a fast-paced environment.
Basic math and money handling skills.
Excellent communication and listening skills.
Must be a team player.

Responsibilities

Interviewing, hiring, and coaching staff members.
Outreach marketing for the spa.
Manage daily operations, including inventory and monitoring of goals and budgets.
Provide orientation tours and explain spa amenities.
Describe spa treatments, packages, services, and hours.
Promote spa services and promotions.
Handle guest questions professionally.
Maintain a safe, clean spa environment.