Licensed Spa Coordinator - Lead Team & Guest Experience

Equinox Fitness Club; Santa Monica (CA); On-site; USD 55,104,000 - 68,880,000; Full time

Benefits offered by this job

Complimentary Club membership

Commission opportunities

Personal Training

Pilates

Spa access

Shop perks

Job summary

Equinox Group in Santa Monica is hiring a Licensed Spa Coordinator to ensure memorable spa experiences. You will greet guests, orient facilities, and provide personal service in a fast-paced setting.

Requirements include a valid massage or esthetic license, 2 years leading a team, excellent customer service, strong math and computer skills, and a team mindset. Pay is $20/hr plus commissions and monthly bonuses with added club perks.

Qualifications

• Must possess a valid Massage Therapy or Esthetics License
• 2 years of leading a team into financial success
• Enthusiasm and possession of excellent customer service skills
• Must enjoy working with people with a friendly and outgoing personality
• Able to be efficient and productive in a fast-paced environment
• Basic math and money handling skills
• Excellent communication, listening, and computer skills
• Must be a team player

Responsibilities

• Interviewing, hiring, and coaching staff members
• Outreach marketing for the spa
• Manage daily operation,s including inventory and monitoring of daily goals and budgets
• Provide orientation tour, explaining spa amenities offered and answering guests' questions
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
• Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions
• Handle guests' questions and concerns professionally and courteously
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

Skills

Customer service

Team player

Communication

Fast-paced environment

Education

Massage Therapy or Esthetic License

Tools

Computer skills

Money handling

POS system

Job description

Equinox Group in Santa Monica is hiring a Licensed Spa Coordinator to ensure memorable spa experiences. You will greet guests, orient facilities, and provide personal service in a fast-paced setting.

Requirements include a valid massage or esthetic license, 2 years leading a team, excellent customer service, strong math and computer skills, and a team mindset. Pay is $20/hr plus commissions and monthly bonuses with added club perks.