Spa Manager — Lead Ops & Growth (Castle Rock & COS)

Aurora Medical Spa; Castle Rock (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid holidays and PTO

Employee treatment discounts

Modern, professional work environment

Advancement opportunity

Job summary

Aurora Medical Spa in Castle Rock, CO seeks a Spa Manager to lead and operate the Castle Rock location, supporting two providers and delivering a full client experience. This hands-on role may evolve into leading a front desk team as the site grows, with a plan to own a location independently today and build a team tomorrow.

This role requires 3+ years in medical aesthetics or related fields, strong leadership, and the ability to work across locations.

Qualifications

• 3+ years of experience in medical aesthetics, dermatology, or upscale hospitality.
• Prior leadership experience strongly preferred.
• Highly organized and operationally confident.
• Comfortable working independently in a fast-paced environment.
• Strong sales confidence and client communication skills.
• Interested in building and growing a team over time.

Responsibilities

• Manage provider schedules and optimize productivity.
• Coordinate treatment flow and ensure smooth daily operations.
• Maintain accurate documentation and financial transactions.
• Oversee opening and closing procedures.
• Deliver a polished, welcoming client experience.
• Confidently discuss services, memberships, and packages.
• Address client concerns professionally and proactively.
• Drive membership, retail, and rebooking performance.
• Monitor daily metrics and support revenue goals.
• Identify operational improvements as the location scales.
• Help design front desk systems and workflows.
• Hire, train, and develop additional team members as volume increases.

Skills

Leadership experience

Operations management

Sales skills

Client communication

Team development

Organized

Job description

Aurora Medical Spa in Castle Rock, CO seeks a Spa Manager to lead and operate the Castle Rock location, supporting two providers and delivering a full client experience. This hands-on role may evolve into leading a front desk team as the site grows, with a plan to own a location independently today and build a team tomorrow.

This role requires 3+ years in medical aesthetics or related fields, strong leadership, and the ability to work across locations.