Spa Manager

Aurora Medical Spa; Castle Rock (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid holidays and PTO

Employee treatment discounts

Modern, professional work environment

Advancement opportunity

Job summary

Aurora Medical Spa in Castle Rock, CO seeks a Spa Manager to lead and operate the Castle Rock location, supporting two providers and delivering a full client experience. This hands-on role may evolve into leading a front desk team as the site grows, with a plan to own a location independently today and build a team tomorrow.

This role requires 3+ years in medical aesthetics or related fields, strong leadership, and the ability to work across locations.

Qualifications

• 3+ years of experience in medical aesthetics, dermatology, or upscale hospitality.
• Prior leadership experience strongly preferred.
• Highly organized and operationally confident.
• Comfortable working independently in a fast-paced environment.
• Strong sales confidence and client communication skills.
• Interested in building and growing a team over time.

Responsibilities

• Manage provider schedules and optimize productivity.
• Coordinate treatment flow and ensure smooth daily operations.
• Maintain accurate documentation and financial transactions.
• Oversee opening and closing procedures.
• Deliver a polished, welcoming client experience.
• Confidently discuss services, memberships, and packages.
• Address client concerns professionally and proactively.
• Drive membership, retail, and rebooking performance.
• Monitor daily metrics and support revenue goals.
• Identify operational improvements as the location scales.
• Help design front desk systems and workflows.
• Hire, train, and develop additional team members as volume increases.

Skills

Leadership experience

Operations management

Sales skills

Client communication

Team development

Organized

Job description

This position is anchored in our Castle Rock location and will play a key role in supporting both our Castle Rock and Colorado Springs teams. The ideal candidate is comfortable working across both locations as needed to ensure consistent client experience and team support.

Full-Time | Location Leadership | Medical Aesthetics

Aurora Medical Spa is hiring a Spa Manager to lead and operate our Castle Rock location. This is a hands-on leadership role. You will be the primary operational team member onsite, supporting two providers and overseeing the full client experience from start to finish. As the location continues to grow, this role is designed to evolve into leading and developing your own front desk team. We are looking for someone who is comfortable owning a location independently today and building a team tomorrow.

What You’ll Be Responsible For

Aurora Medical Spa – Castle Rock & Colorado Springs, CO

Daily Operations

• Manage provider schedules and optimize productivity
• Coordinate treatment flow and ensure smooth daily operations
• Maintain accurate documentation and financial transactions
• Oversee opening and closing procedures

Client Experience

• Deliver a polished, welcoming experience
• Confidently discuss services, memberships, and packages
• Address client concerns professionally and proactively

Business Performance

• Drive membership, retail, and rebooking performance
• Monitor daily metrics and support revenue goals
• Identify operational improvements as the location scales

Future Growth

• Help design front desk systems and workflows
• Hire, train, and develop additional team members as volume increases
• This role requires someone who is both strategic and operational. You will be in the details while also thinking ahead.

What We’re Looking For

• 3+ years of experience in medical aesthetics, dermatology, dental, medspa, or upscale hospitality
• Prior leadership experience strongly preferred
• Highly organized and operationally confident
• Comfortable working independently in a fast-paced environment
• Strong sales confidence and client communication skills
• Interested in building and growing a team over time
• This is ideal for someone who wants true ownership of a location and long-term career growth.

Schedule

• 36 to 40 hours per week
• Mix of 8- and 10-hour weekday shifts
• Every other Saturday 8:30am to 2:00pm

Benefits

• Medical, Dental, and Vision insurance
• 401k with company match
• Paid holidays and PTO
• Employee treatment discounts
• Modern, professional work environment
• Advancement opportunity as the location scales
• Aurora Medical Spa is known for professionalism, integrity, and exceptional client care. The Spa Manager plays a central role in protecting that standard while driving the success of the Castle Rock location.

Aurora Medical Spa participates in E-Verify; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities

Aurora Medical Spa is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.