MedSpa Operations Lead | Luxury Client Experience

Greenwich MedSpa; West Hartford (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k Match

Relocation Options Available

Job summary

Greenwich Medical Spa is seeking a MedSpa Manager to oversee day-to-day operations of the medical aesthetic practice, ensuring policies and plans are executed to the Five-Star Service Standards. Responsibilities include opening/closing, managing reception, scheduling staff, HIPAA compliance, inventory, banking reconciliations, and marketing representation in the community.

The ideal candidate has a college degree (sales/marketing preferred), 1–2 years of dermatologic aesthetics and management

Qualifications

• Superior interpersonal and communication skills, oral and written
• Ability to exert subtle motivation and influence
• Ability to solve problems independently
• Computer literate
• Superior organizational skills
• Trustworthy
• Attentive to detail and accuracy
• Work as part of a team

Responsibilities

• Opening and closing of the medspa.
• Maintain reception area, transaction counter and retail displays.
• Partner with Human Resources with regards to all matters of the employee career cycle.
• Coach, mentor, and train members of their as needed.
• Manages staff scheduling.
• Ensures all compliance of staff is maintained with licensures, training, etc.
• Setting expectations and completing quarterly and annual performance reviews.
• Maintaining inventory on all medical, spa and office supplies.
• Reconciliation of bank statements with daily sales reports.
• Coordination of contracted services such as housekeeping, linens, pest control, machines, etc.
• Ensure clinicians chart all consents and standing orders accordingly and HIPPA forms are signed and included in patient charts.
• Serves as the medspa facility’s marketing representative in the community.

Job description

Greenwich Medical Spa is seeking a MedSpa Manager to oversee day-to-day operations of the medical aesthetic practice, ensuring policies and plans are executed to the Five-Star Service Standards. Responsibilities include opening/closing, managing reception, scheduling staff, HIPAA compliance, inventory, banking reconciliations, and marketing representation in the community.

The ideal candidate has a college degree (sales/marketing preferred), 1–2 years of dermatologic aesthetics and management