Spa Manager — Lead Boutique Spa Operations

Recess; Savannah (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision, and wellness

Company-matched 401(k) with fast vest

Up to 20 days of paid time off

Complimentary daily team member meal

Two-night complimentary stay at Hotel

Team member discounts on dining andSpa

Employee rates at Leading Hotels

Job summary

Recess Hotel & Club Savannah is seeking an experienced Spa Manager to lead Saltgrass Spa operations on site. You’ll direct daily guest experiences, manage a multi-role team, and drive brand standards while optimizing profitability. This working manager role blends hands-on leadership with strategic oversight in a boutique hotel setting.

Ideal candidates bring 3–5 years spa management, strong communication, and a passion for wellness. Join us as we build a hospitality brand from day one.

Qualifications

• 3–5 years spa operations experience, including supervisory or management roles.
• Experience in boutique hotel, lifestyle property, or elevated wellness environment preferred.
• Demonstrated ability to lead and develop a multi-role team.
• Financial acumen — able to read P&L, manage labor budget, and drive retail performance.
• Deep product knowledge in skincare and wellness; eagerness to learn Saltgrass portfolio.
• Proficiency with Book4Time or equivalent spa software.
• Excellent written and verbal communication; professional presentation.

Responsibilities

• Oversee all daily spa operations including the wet circuit, treatment rooms, retail boutique, and locker rooms
• Maintain Saltgrass brand standards across every guest touchpoint — circuit presentation, treatment execution, retail curation, and team presentation
• Develop, implement, and continuously refine spa operating procedures and service standards
• Manage the Book4Time scheduling system, ensuring optimal treatment room utilization and appropriate staffing levels
• Handle escalated guest concerns with professionalism and ownership — resolve in the moment, document, and follow up
• Coordinate with the Recess Hotel leadership team (GM, F&B, Rooms, Marketing) on property-wide initiatives, events, and guest experience
• Recruit, hire, onboard, train, and develop all Saltgrass spa team members: Spa Hosts, Spa Attendants, therapists, and the Skin RN
• Create and manage staff scheduling across all roles, balancing coverage, labor budget, and team wellbeing
• Conduct regular performance reviews and provide ongoing coaching and feedback
• Foster a team culture that reflects the Saltgrass values — warm, knowledgeable, unhurried, and deeply attentive
• Manage therapist productivity and ensure protocol adherence across all treatment brand partnerships (Codage Paris, Figaro Apothecary, Red Flower)

Skills

Spa operations

Team leadership

P&L management

Brand partnerships

Scheduling & staffing

Customer experience

Wellness industry knowledge

Training & coaching

Tools

Book4Time

Spa software

Job description

Recess Hotel & Club Savannah is seeking an experienced Spa Manager to lead Saltgrass Spa operations on site. You’ll direct daily guest experiences, manage a multi-role team, and drive brand standards while optimizing profitability. This working manager role blends hands-on leadership with strategic oversight in a boutique hotel setting.

Ideal candidates bring 3–5 years spa management, strong communication, and a passion for wellness. Join us as we build a hospitality brand from day one.