Spa Manager

Hand & Stone Franchise Corp; Leander (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Commission opportunities

Employee discounts

Job summary

Hand & Stone Franchise Corp is hiring a Spa Manager in Leander, Texas. As a manager, you will lead the team to achieve high customer satisfaction and drive membership growth. The ideal candidate has 2-3 years of experience in retail or hospitality management, excellent interpersonal skills, and strong leadership qualities.

This position offers competitive compensation, commission opportunities, and employee discounts. You'll have a chance to implement creative strategies to ensure spa success.

Qualifications

• 2 - 3 years of retail, spa, or hospitality management experience.
• Excellent interpersonal skills with a great personality.
• Dynamic leader who can manage a diverse staff.

Responsibilities

• Overcome objections during the sales process and increase the membership base.
• Create marketing strategies aimed at maximizing revenue and profits.
• Ensure a high degree of customer satisfaction and resolve service complaints.

Skills

Retail management experience

Interpersonal skills

Sales and marketing

Leadership

Communication skills

Organization

Job description

Benefits:

• Childcare Discounts

Now Hiring Spa Manager!

Hand & Stone Massage and Facial Spa in Leander! We are growing rapidly and have become an addition to an already successful franchise system with over 500 locations across the US and Canada!

We are currently seeking an energetic and reliable Spa Manager to help us run our operation in Leander!

Qualities you should have

Please come join us if you:

• 2 - 3 years of retail, spa or hospitality management experience
• Have a great personality and excellent interpersonal skills
• Are a self‑proclaimed “genius” in sales and marketing
• Are a dynamic leader who can manage a diverse staff
• Have great communication skills and connect well with staff and stakeholders
• Consider yourself an excellent organizer
• Are an empathic individual who can put yourself in someone else’s shoes
• Spa experience is a plus, but not required!

Responsibilities:

• Overcome objections during the sales process and increase the membership base
• Create marketing strategies aimed at maximizing revenue and profits
• Perform data analysis that drives business decisions and success
• Use sound judgment, work independently, with minimal supervision
• Plan and direct to meet the daily needs of the operation
• Track staff schedules efficiently to optimize capacity, revenue, and profits
• Maintain the utmost cleanliness and soothing ambiance of the premises
• Manage inventory effectively
• Ensure a high degree of customer satisfaction and resolve service complaints
• Ensure compliance with all Hand & Stone policies and procedures and local, state, and federal laws and regulations
• Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures
• Motivate and empower the team to achieve high standards

What’s in it for you?

• A great opportunity to implement creative strategies to help our new spa become as successful as possible
• Growth opportunities
• Competitive compensation
• Commission opportunities and generous bonuses
• Employee discounts

Schedule

As manager you will need to work a minimum five‑day work week, specifically:

• 4 days during the week 10‑6 or similar as needed for optimum spa performance
• Saturdays 10‑6

MGR246