Spa Host & Guest Experience Specialist

Hyatt Hotels Corporation; New York (NY); Sur place; USD 24 000 - 34 000; Plein temps

Résumé du poste

Hyatt Hotels Corporation seeks a spa host at the Hāna-Maui Resort to foster a calm, attentive guest journey from arrival to departure, scheduling treatments and guiding service selections.

The successful candidate will register guests, process payments, and maintain organized spa inventory. A customer-first attitude and strong communication are essential in this fast-paced resort setting.

Qualifications

• Desire to satisfy guests in fast-paced environments.
• Strong verbal and written communication skills.
• Ability to stand for long periods.
• Computer experience preferred.
• Availability for at least 2 full days per week.

Responsabilités

• Schedule treatments and guest appointments.
• Register guests and process payments (room charges, credit cards, or cash).
• Provide product and treatment recommendations to guests.
• Maintain spa inventory, ensuring it is organized and attractively displayed.

Connaissances

Customer service mindset

Verbal and written communication

Stamina to stand long hours

Computer experience

Availability: 2 days/week

Description du poste

Hyatt Hotels Corporation seeks a spa host at the Hāna-Maui Resort to foster a calm, attentive guest journey from arrival to departure, scheduling treatments and guiding service selections.

The successful candidate will register guests, process payments, and maintain organized spa inventory. A customer-first attitude and strong communication are essential in this fast-paced resort setting.