Spa Experience Attendant

Mauna Kea Beach Hotel; Waimea/Kamuela (HI); On-site; USD 22,000 - 26,000; Full time

Job summary

Mauna Kea Beach Hotel is seeking a Spa Attendant to maintain cleanliness, safety, and presentation across spa facilities while delivering friendly guest service. You will support daily spa operations, assist guests, and help with basic reservations.

Responsibilities include supervising sanitation, restocking, locker room upkeep, and ensuring guest needs are met in a timely, professional manner. This role requires a high school diploma and CPR certification within 60 days.

Qualifications

• High school diploma or higher required.
• First Aid and CPR certification within 60 days of hire.
• Previous customer service experience in spa, hospitality, or related service environment preferred.

Responsibilities

• Maintain cleanliness and proper sanitation of all spa areas, equipment, and amenities.
• Clean and disinfect all spa equipment and surfaces; mop floors regularly.
• Clean and maintain all spa facility areas, including tables, chairs, walkways, locker rooms, restrooms, showers, relaxation areas, retail areas, and outdoor spa spaces.
• Monitor and maintain water and wellness stations to ensure cleanliness and adequate water, refreshments and snack supply.
• Collect, clean, fold, and restock all hand towels, bath and pool towels, and robes.
• Clean, restock, and organize men’s and women’s locker rooms, restrooms, and shower areas.
• Conduct routine patrols of the spa to ensure compliance with established rules, policies, and safety standards; address and report concerns with professionalism and discretion.
• Identify, report, and when appropriate, assist in resolving broken, damaged, or hazardous conditions or equipment.
• Check in spa guests, issue lockers, and provide detailed tours of locker room and spa facilities.
• Stay engaged with guests and ensure they are where they need to be in time for their services.
• Answer guest inquiries in person and by phone; assist with basic spa reservations and requests when required.
• Support daily spa operations and assist other spa team members as needed.
• Perform other related duties as assigned or required.

Skills

Guest service orientation

Communication skills

Teamwork

Physical stamina

Attention to detail

Education

High school diploma or higher

Tools

POS system

Inventory software

Job description

Mauna Kea Beach Hotel is seeking a Spa Attendant to maintain cleanliness, safety, and presentation across spa facilities while delivering friendly guest service. You will support daily spa operations, assist guests, and help with basic reservations.

Responsibilities include supervising sanitation, restocking, locker room upkeep, and ensuring guest needs are met in a timely, professional manner. This role requires a high school diploma and CPR certification within 60 days.