Spa Concierge: Create Calm, Seamless Guest Experience

Destination by Hyatt; Hawaii; On-site; USD 24,000 - 34,000; Full time

Job summary

Hana-Maui Resort is seeking a Spa Host to welcome guests and oversee their spa journey at the Hana-Maui Resort Spa. You’ll be the first and last point of contact, ensuring a seamless experience and calm atmosphere for guests.

Responsibilities include scheduling treatments, guest registration and processing payments (room charges, credit cards or cash), plus recommending products and treatments. Inventory must be organized and displayed neatly; ability to stand for long periods is required.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Computer experience preferred.
• Must be able to provide at least 2 full days of availability per week.

Responsibilities

• Schedule treatments, guest registration and processing payments (room charges, credit cards or cash).
• Make product and treatment recommendations to spa guests.
• Keep spa inventory neatly organized and attractively displayed.

Skills

Desire to satisfy others

Verbal and written communication

Ability to stand for long periods

Computer experience

Availability 2 days per week

Job description

Hana-Maui Resort is seeking a Spa Host to welcome guests and oversee their spa journey at the Hana-Maui Resort Spa. You’ll be the first and last point of contact, ensuring a seamless experience and calm atmosphere for guests.

Responsibilities include scheduling treatments, guest registration and processing payments (room charges, credit cards or cash), plus recommending products and treatments. Inventory must be organized and displayed neatly; ability to stand for long periods is required.